Making the difference

“Brennan & Clark is a vital part of our team, delivering expert advice and unbeatable collections”

As a property, casualty and life insurance company operating in 13 different states, we have a high
volume of collections work. When it became impossible to handle everything in-house, we needed a
trusted partner that we could hand our accounts over to securely.

With the Fast Track Payment service there’s no need to chase payments. We have been working with Brennan & Clark for over 15 years. Previously we worked with several larger agencies, but we spent so much time chasing reports and updates on debt recovery. So, when we heard of B&C’s Fast Track Payment model, we were keen to give it a go.

We used to recover around $150k a year, Brennan & Clark increased that to $2 million in just one year, and in 2020 we recovered a total of $9.6 million.

When I took over debt recovery at my insurance firm in 2011, our collections department was chaotic. We had three attorneys and a collections agency working to collect money on our behalf, yet none of the data we needed to make good financial decisions was available to me.