News & Insights

The latest industry updates

December 2, 2020

Types of Listeners

To help each member of your team improve it’s important for you to determine what type of listener they are….

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October 20, 2020

The COVID Impact Score

We’ve always made it a priority to make sure our methods and tools keep pace with the changes in industry…

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August 18, 2020

The Certified Agency Difference

What difference does a Certified Agency really make? Let’s break it down: Commercial Collection Agencies of America members carry a…

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May 21, 2020

The Next Chapter

Throughout this tumultuous pandemic and arduous regulatory time, one of my greatest sources of comfort has been that my team…

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April 22, 2020

Thinking ahead

First things first, we hope this message finds you well during these challenging and unprecedented times. It is our goal…

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March 23, 2020

Illinois “Stay at Home” order impacts Brennan & Clark

I am hopeful this finds you healthy and safe. I want to reiterate my message of gratitude from a few…

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March 19, 2020

To Our Valued Clients

I am thankful to all of you who have reached out to us (either myself or members of my team)…

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February 6, 2020

Brennan & Clark Certified by Women’s Business Enterprise National Council

The Women’s Business Enterprise National Council granted certification this week to Brennan & Clark Ltd, LLC.   The Women’s Business…

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January 8, 2020

Litigation and the Elusive Debtor

You’ve done your research. Your agency has confirmed a physical address, checked their status with the Secretary of State, located…

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December 15, 2019

The Triadic System

When an account is referred to third-party collections, the process leads to one of three conclusions: The agency is able…

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December 2, 2019

Brennan & Clark Acquires Creditors Recovery Systems, Inc.

Brennan & Clark has merged with Creditors Recovery Systems, Inc. to provide commercial collection services to creditors across industry categories….

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November 7, 2019

21st Century Skip Tracing

For the average person, the term “skip tracing” is likely to evoke images of old Hollywood gumshoes, or maybe reality-TV…

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