The latest industry updates

Keeping your DSO in line means working aged account receivables is a top priority for any commercial collections department. First…

When negotiations are stalling it can be useful to invoke the power of litigation but remember, legal action may ultimately…

We’re honored to have done our part with our recent food drive. The need doesn’t stop when the holidays are…

Investing in appropriate technology can have a huge impact on your collections department. It can help you collate information, automate manual tasks, and even provide insight into customer behavior. Helping your team prepare better and work smarter.

Brennan & Clark is very proud to yet again sponsor and exhibit at the Insurance Collection Executives Conference October 18-21,…

Collection success depends on building an expert and effective team of negotiators. For the best results, start by hiring the…

Rather than talking, or debating, with debtors, an expert collector spends most of their time on a call listening to…

Around 80% of all cases sent to a collections agency are referred simply because no-one has yet overcome the debtors’…

Prioritizing and protecting client relationships with their customers is key to Brennan & Clark’s collections success. Avoiding damage to client…

Begin by researching all the relevant information so you’re armed with the facts. Once the debtor picks up, listen carefully…

Effective communication with a variety of people is an essential component of successful debt recovery. It is vital to achieving…

Collect all that’s collectible while still protecting customer relationships. Learn more on how to prepare for debt collection success.