Connecting a full 20% above the industry average.
Tailored first-party collections outsourcing delivers bigger returns with reduced overheads.
No more waiting. No more bad debt guess work. No more collections agency management.
Increase your team’s performance. Expert, online individual and team training.
Tailored reports designed for your specific requirements.
Rather than talking, or debating, with debtors, an expert collector spends most of their time on debt collection calls listening…
Debt Denial – Around 80% of all cases sent to a collections agency are referred simply because no one has…
Prioritizing and protecting client relationships with their customers is key to Brennan & Clark’s collections success. Avoiding damage to client…
Begin by researching all the relevant information so you’re armed with the facts. Once the debtor picks up, listen carefully…
Effective communication with a variety of people is an essential component of successful debt recovery. It is vital to achieving…
Collect all that’s collectible while still protecting customer relationships. Learn more on how to prepare for debt collection success.
Our CEO, Meg Scotty, had the opportunity to share her experience and insights in a webinar hosted by the Federation…
To help each member of your team improve it’s important for you to determine what type of listener they are….
We’ve always made it a priority to make sure our methods and tools keep pace with the changes in industry…
What difference does a Certified Agency really make? Let’s break it down: Commercial Collection Agencies of America members carry a…
