News & Insights

Commercial Collections - The latest news and insights

Types of Listeners

To help each member of your team improve it’s important for you to determine what type of listener they are….

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The COVID Impact Score

We’ve always made it a priority to make sure our methods and tools keep pace with the changes in industry…

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The Certified Agency Difference

What difference does a Certified Agency really make? Let’s break it down: Commercial Collection Agencies of America members carry a…

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The Next Chapter

Throughout this tumultuous pandemic and arduous regulatory time, one of my greatest sources of comfort has been that my team…

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Thinking ahead

First things first, we hope this message finds you well during these challenging and unprecedented times. It is our goal…

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Illinois “Stay at Home” order impacts Brennan & Clark

I am hopeful this finds you healthy and safe. I want to reiterate my message of gratitude from a few…

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To Our Valued Clients

I am thankful to all of you who have reached out to us (either myself or members of my team)…

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Brennan & Clark Certified by Women’s Business Enterprise National Council

The Women’s Business Enterprise National Council granted certification this week to Brennan & Clark Ltd, LLC.   The Women’s Business…

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Litigation and the Elusive Debtor

You’ve done your research. Your agency has confirmed a physical address, checked their status with the Secretary of State, located…

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The Triadic System

When an account is referred to third-party collections, the process leads to one of three conclusions: The agency is able…

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