News & Insights

Commercial Collections - The latest news and insights

Supporting Insurance Collection Professionals – Meet Us at the ICE Conference

We’re delighted to return as a Premier Partner of the 2024 ICE Conference, taking place from October 21-23 in Hilton…

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New Office is Paving the Way for Growth as Brennan & Clark Relocates

Brennan & Clark relocates to new offices in Oak Brook, IL, paving the way for growth while enhancing client service and supporting their team’s innovation and success.

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Training the Next Generation: The Future of Debt Collection

Debt collection training is not a one-and-done affair. To ensure your team consistently performs at its best, you’ll need to provide continuous, effective negotiation training for debt collectors, both new and experienced.

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The Truth About B2B Debt Collection Negotiation

Want to communicate effectively with debtors and improve your returns in the process? Here are five key misconceptions around debt collection negotiations that could be holding you back.

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No-Cost Skip Tracing Debt Collection Strategies    

Brennan & Clark recently hosted an instructive webinar showcasing no-cost skip tracing debt collection strategies and tools to maximize your debt collection efforts. Discover some of the key tips here.

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Debt Collection Training: 4 Key Steps for Success

Learn the four key steps for successful debt collection training. Discover effective techniques to improve your team’s negotiation skills and recovery rates

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B2B Debt Collection Reporting Amidst the Data Deluge 

Read how Brennan & Clark’s B2B debt collection reporting turns data into strategic insights for finance leaders.

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Collection Expertise Is Critical During Economic Uncertainty

Explore the critical role of collection expertise amidst economic uncertainty. Learn strategies for Directors of Finance to maximize debt recovery, streamline collections, and minimize risk and challenges effectively.

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Three Keys to Improving In-House Collections

Whether you’re a corporate giant or a family business, here are three areas your in-house collections team can focus on to help get receivables in the door – and keep your loyal customers too!

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Does your collection agency understand debtor behavior?

Selecting a collection agency to work on your behalf means finding a trusted partner. You want your collection agency to work as an extension of your brand and business, so make sure to dig deep into their negotiation strategies to understand how they will communicate with your customers.

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