News & Insights

Commercial Collections - The latest news and insights

October 21, 2025

Debt Recovery Complaints on the Rise

Debt recovery complaints and lawsuits are escalating. We ask why, and reveal how professional collections practices can minimize these issues.

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October 9, 2025

Connecting with Insurance Collection Leaders at 2025 Conference

Brennan & Clark is looking forward to attending the 2025 Insurance Collection Executives Conference taking place from October 20-22 at the Loews Ventana Canyon Resort in Tucson, Arizona.

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August 20, 2025

B2B Collections Training Guide Building the Workforce of Tomorrow

Master debt recovery with our B2B Collections Training guide. Discover how to hire, train, and keep top-performing collectors.

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July 14, 2025

Insurance Debt Collection: Navigating the Complex with Know-How and Humanity

Explore Brennan & Clark’s fresh approach to insurance debt collection—combining industry insight, technology, and negotiation skills to drive recovery without damaging relationships.

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June 24, 2025

Why Security Matters in Commercial Collections

When choosing a commercial collection agency, data security is as vital as recovery rates. Learn what certifications, protocols, and protections your agency should have in place—and how Brennan & Clark leads the way in secure collections.

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May 13, 2025

Mastering Debt Collection: Essential Skills for a Changing Industry

Boost debt collection skills with training, AI tools, and negotiation strategies for smarter, ethical collections. Learn more. 

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March 28, 2025

Brennan & Clark Promotes Paula Catalano to CFO to Drive Next Phase of Growth

Paula Catalano named CFO of Brennan & Clark, highlighting a journey of leadership, growth, and strategic innovation.

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October 4, 2024

Supporting Insurance Collection Professionals – Meet Us at the ICE Conference

We’re delighted to return as a Premier Partner of the 2024 ICE Conference, taking place from October 21-23 in Hilton…

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September 16, 2024

New Office is Paving the Way for Growth as Brennan & Clark Relocates

Brennan & Clark relocates to new offices in Oak Brook, IL, paving the way for growth while enhancing client service and supporting their team’s innovation and success.

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August 27, 2024

Training the Next Generation: The Future of Debt Collection

Debt collection training is not a one-and-done affair. To ensure your team consistently performs at its best, you’ll need to provide continuous, effective negotiation training for debt collectors, both new and experienced.

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