News & Insights

Commercial Collections - The latest news and insights

Collection Expertise Is Critical During Economic Uncertainty

Explore the critical role of collection expertise amidst economic uncertainty. Learn strategies for Directors of Finance to maximize debt recovery, streamline collections, and minimize risk and challenges effectively.

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Three Keys to Improving In-House Collections

Whether you’re a corporate giant or a family business, here are three areas your in-house collections team can focus on to help get receivables in the door – and keep your loyal customers too!

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Does your collection agency understand debtor behavior?

Selecting a collection agency to work on your behalf means finding a trusted partner. You want your collection agency to work as an extension of your brand and business, so make sure to dig deep into their negotiation strategies to understand how they will communicate with your customers.

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How to Recruit, Train and Retain Debt Collection Negotiators

Collection success depends on building an expert and effective team of debt collection negotiators. For the best results, start by…

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5 signs it’s time to call in a collection agency

Enlisting a debt collection agency can feel like big step, but if your accounts team is struggling to reduce aged…

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Top tips to build & retain a strong collections team

As with every industry, people are at the heart of success, and smart hiring, matched with continuous training and development,…

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Is inflation eroding your account receivables?

With inflation so high, businesses are understandably reluctant to borrow. Collecting past-due account receivables could provide the cash flow you…

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How digital evolution is changing commercial collections

Digital technology is rapidly changing the face of the commercial collections, finance and credit departments. As technology evolves, and the…

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Effectively Keeping your Commercial Receivables in check

Keeping your DSO in line means working aged account receivables is a top priority for any commercial collections department. First…

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Commercial Litigation: The Last Resort

When negotiations are stalling it can be useful to invoke the power of commercial litigation but remember, legal action may…

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