“Six years ago, when I started in this job, I walked into an accounts receivable department that was a mess. No one had documented what customers had been turned over for collection, no one had written any balances off, and I had no idea which customers were in litigation. I was overwhelmed.
On my second day, I got a call from a sales rep at B&C welcoming me to the new position and offering to come visit me when the time was right. About 4 days later, I got a call from a Legal Coordinator from B&C asking me if she could bring me up to speed on a file as it was scheduled for trial in a month. Then at the end of my first week I received an email from my B&C Account Lead giving me a precise and detailed end-of-week status update. But I was lost in a mess, overwhelmed, and I ignored it all.