For most companies, the extension of credit is not a decision. Since it is an industry norm, extending it to customers is a foregone conclusion. How this risk is managed, however, has a great deal to do with the company's profitability. Bad debt losses are subtracted from bottom line profit. Conversely, recovering loss contributes to bottom line profit.

OUR CONSULTING SERVICES INCLUDE:

• Customizing existing programs & systems
• Design, implement & administer completely new receivables management systems
• Operate off-site "Internal Credit Departments"
• Develop & maintain custom data bases
• Purchase delinquent accounts

IF THERE IS INTEREST ON YOUR PART, HERE ARE SOME THOUGHT PROVOKING QUESTIONS YOU MAY FIND DIFFICULT TO ANSWER:

• Where are you losing profits?
• Why?
• What is missing from your internal systems that is stopping you from getting where you want to be?
• What's going on in your company that must be addressed, or hasn't been looked at?
• What follow up systems are in place?
• Do you want to change?

IF YOU IMPROVED YOUR SUPPORT SERVICES, AND THEN TOTALLY FOCUSED
ON YOUR CORE BUSINESS, WOULDN'T THINGS HAVE TO IMPROVE?

Regrettably, many well meaning organizations who claim their personnel are their most valued asset, spend little to nothing on training and developing their staff.

Perhaps they believe that anyone can collect these delinquent accounts. Perhaps they don't think motivation and negotiation skills are a valuable asset in dealing with these difficult late customers.